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This is the phone number that is registered with WhatsApp. If you have 1000 sessions in a month from US numbers and you are invoiced in $ the cost will beġ000 (number of sessions) x $0.0088 (WhatsApp user initiated cost)ġ000 (number of sessions) x $0.004 (CPaaS charge)Ĭost to customer = $8.80 (WhatsApp charge) + ($4) (CPaaS charge) = $12.80ġ000 sessions would mean a charge of $12.80 for using WhatsApp If you have 1000 sessions in a month from UK numbers and you are invoiced in £ the cost will beġ000 (number of sessions) x £0.028 (WhatsApp user initiated cost)ġ000 (number of sessions) x £0.003 (CPaaS charge)Ĭost to customer = £28 (WhatsApp charge) + (£3) (CPaaS charge) = £31ġ000 sessions would mean a charge of £31 for using WhatsApp Note: that added onto each session from the pricing above, is a transaction charge by 8x8 which will be based on your invoice currency Pricing for each individual country can be found here, where it will also explain how WhatsApp defines a session, the cost for this is the user-initiated cost